Privacy Policy

 

 

Personal Information We Collect

When you visit our website, we automatically collect certain information about your device and how you interact with our store. We also collect information you provide when placing an order or contacting us.

We consider “Personal Information” to be any data that can identify you as an individual.

Device Information

This may include:

  • Your browser type and version
  • IP address
  • Time zone
  • Cookies and browsing behavior
  • Pages or products you view
  • Search terms and interactions on our website

We collect this information to ensure our website functions properly and to improve your experience. This data is gathered automatically through technologies such as cookies and analytics tools.

Order Information

When you make a purchase, we collect:

  • Your name
  • Billing and shipping address
  • Payment details
  • Email address
  • Phone number

We use this information to:

  • Process and deliver your order
  • Communicate with you about your purchase
  • Provide confirmations and updates
  • Prevent fraud and ensure secure transactions
  • Share relevant updates, offers, or new collections (only when appropriate)

Customer Support

If you contact us, we may collect:

  • Your name
  • Your email address

This allows us to assist you and provide a smooth customer experience.

SMS & Marketing Communication

If you choose to receive messages from us, we may send you:

  • Order updates and reminders
  • Exclusive offers
  • Requests for feedback or reviews

We may use cookies to recognize when you’ve added items to your cart, so we can send helpful reminders.

Sharing Your Information

We only share your information with trusted partners who help us operate our store and deliver our services.

For example:

  • Our online store is powered by Shopify
  • We use secure payment and shipping partners

We may also share information when required by law or to protect our business and customers.

Advertising & Analytics

We may use your information to show you relevant content and offers.

This includes tools like:

  • Google Analytics (to understand website usage)
  • Advertising platforms to improve our marketing

You can opt out of personalized ads through:

  • Facebook Ads settings
  • Google Ads settings
  • Bing Ads settings

Or visit: http://optout.aboutads.info/

How We Use Your Information

We use your data to:

  • Provide and improve our services
  • Process orders and payments
  • Deliver your purchases
  • Keep you informed about new collections and updates

Your Rights

If you are located in the EU or similar regions, you have the right to:

  • Access your personal data
  • Correct or update your information
  • Request deletion of your data
  • Transfer your data to another service

To exercise your rights, contact us at:
info@defonamode.com

Data Retention

We keep your information only as long as necessary to fulfill your orders and comply with legal obligations. You can request deletion of your data at any time.

Cookies

We use cookies to:

  • Ensure the website functions properly
  • Remember your preferences
  • Improve your browsing experience
  • Analyze website performance

Cookies may remain on your device for a short time (session cookies) or longer (persistent cookies).

You can manage or disable cookies through your browser settings, but this may affect how the website functions.

Children’s Privacy

Our website is not intended for individuals under the age of 16. We do not knowingly collect personal data from children.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our services or legal requirements. The latest version will always be available on our website.

Contact

If you have any questions or concerns about this Privacy Policy, feel free to contact us:

Defona Mode
Email: info@defonamode.com